As painful as it may seem, fax machines are still gleefully screaming in the fabric of so called modern business. Most recently, web.com, DNS registrar to a massive subset of the internet, was duped into resetting passwords for several security companies. This allowed hacktivists to redirect these domains to their own sites.
What is the lesson to be taken away from these hijackings? Vendor management basics. Even security companies suffer from exposures introduced by their third parties. It is all part of a supply chain that requires continuous monitoring. If a vendor has policies that are outdated and open additional exposure to your brand, you have to demand change or take steps to move to an alternative partner. Web.com has promised plans to add in additional security checks to stop this from happening in the future.